AI agents that run customer support, end to end.

Owlish turns your knowledge into AI agents that answer, act, and hand off. Live on your website and in Slack today.

Deploy anywhere
Web widget
Slack
Microsoft Teams soon
Google Chat soon
WhatsApp soon
Instagram Instagram soon
Messenger Messenger soon
Telegram Telegram soon
Email soon
Public API
MCP server
Inbox
Screenshot placeholder Console · Inbox view Shared inbox with active conversations, agent replies, citations, and handoff controls.
Screenshot placeholder Console · Playground Test prompts and models side-by-side on live knowledge, before you ship.
Screenshot placeholder Console · Sources Website crawl, help-center sync, PDFs, and CSV ingest in one place.
Screenshot placeholder Console · Skills Tools and actions the agent can run: lookups, CRM updates, bookings, handoffs.
Screenshot placeholder Console · Channels Web widget, Slack, Teams, Discord, Email, WhatsApp. One agent, every surface.
Screenshot placeholder Console · Analytics CSAT, gap detection, A/B results. See what's working and what to fix.
Why Owlish

Chatbot builders give you a bot.
Owlish gives you a support operation.

Anyone can wrap an LLM in a chat bubble. The work is in what happens after the reply — the shared queue, the clean handoff, the whisper that keeps a human in the loop, the blind spots that teach the agent what it didn't know. A widget is where the conversation starts. Owlish is where it gets resolved.

How it works

From knowledge to resolution, in five steps.

Point Owlish at your content, wire up the channels you already use, and let the loop close itself — answer, review, improve.

/ 01

Build & deploy

Point Owlish at your help center, upload PDFs, sync your docs. Set tone, give it actions, and ship to your site or Slack in minutes — no prompt engineering PhD required.

/ 02

Answer, grounded

Your agent resolves customer questions with citations from your content, runs lookups, books meetings, triggers actions — everything grounded in what's actually true today.

/ 03

Refine with humans

Every conversation is reviewable. Fix a wrong answer once, save the correction as knowledge, and watch the same mistake never happen again.

/ 04

Escalate cleanly

When the agent hesitates or the issue is delicate, hand off to a teammate with full transcript and context. No re-explaining, no copy-paste, no dropped threads.

/ 05

Learn & improve

CSAT, escalation reasons, knowledge gaps, A/B results — all in one dashboard. See what's working, fix what isn't, ship a smarter agent every week.

Use cases

One platform. Every support job.

Same console, different audience. Spin up a new agent per team, or per client if you're an agency.

Customer Support

Deflect tickets, resolve faster, escalate cleanly.

Sales Agent

Qualify inbound, answer questions, book meetings.

IT Helpdesk

Resolve internal tickets 24/7 across Slack and Teams.

Employee Assistant

HR, onboarding, and internal knowledge at the ready.

Setup
~8 min From URL to first live agent
Refund
30d Full refund, no questions
Trial
14 days Full access, every feature.
Grounding
100% Answers cite your sources

"Owlish exists because support teams waste hours cleaning up after chatbots that made things up. Grounded, source-cited answers shouldn't be a premium feature. When you sign up, you get my direct number. Literally."

Feature index

Everything in the box.

Not a teaser list. The full suite you get on day one, across the widget, knowledge, operations, and the API.

Widget & brand
  • Embeddable web widget
  • Dark mode + brand themes
  • Custom avatar & persona
  • Suggested prompts
  • Welcome / offline states
  • Mobile responsive
Knowledge
  • Website & help-center crawl
  • PDFs, DOCX, Markdown, CSV
  • Scheduled auto-sync
  • Source include / exclude rules
  • Manual Q&A pairs
  • Answer citations, always
Operations
  • Shared inbox across channels
  • Human handoff + full transcript
  • Whisper mode for operators
  • Tag, filter, assign conversations
  • Save reply as knowledge
  • Workspace roles & permissions
Growth & API
  • CSAT + thumbs feedback
  • Knowledge gap detection
  • Prompt & model A/B testing
  • Weekly insight digest
  • Public REST API + webhooks
  • MCP server for developers
Questions before you commit

The things every buyer asks us.

How accurate are Owlish's answers — does it hallucinate?

Owlish only answers from the sources you've ingested, and every reply cites the exact passages it drew from. If the answer isn't in your knowledge base, it says so and offers a handoff instead of guessing. You can also set a confidence threshold — below that bar, the agent escalates rather than replies. No invented refund policies, no fictional office hours, no fake product specs.

What can I train Owlish on, and how long does setup take?

Point Owlish at your website and help center — we crawl it for you. Upload PDFs, DOCX, Markdown, or CSVs of resolved tickets. Paste in Q&A pairs directly. Schedule auto-sync so the agent stays current without anyone remembering to refresh it. Most teams go from zero to a live, grounded agent in under ten minutes.

Does Owlish speak my customers' language?

Yes. Owlish detects the visitor's language from their message and replies in it — one agent, one knowledge base, dozens of languages. Your English help center can answer questions in Spanish, Japanese, or German without a second pipeline. Works everywhere the agent lives: the widget, Slack, email, the API.

Can I match it to my brand and personality?

Fully. The widget inherits your colors, font, and avatar, with dark mode out of the box. You control tone (formal, warm, witty, whatever fits), welcome and offline states, and the suggested prompts shown to first-time visitors. Teams that want more get CSS variables and a JS API to script against.

Can Owlish actually do things, or just answer questions?

It acts. Wire up REST endpoints, database lookups, CRM writes, calendar bookings, or ticket creation — the agent decides when to call them based on the conversation. Every tool run is logged, rate-limited, and scoped to the agent that needs it. If you prefer code, an MCP server and REST API let you drive Owlish from anywhere.

What happens when the agent doesn't know?

It hands off — cleanly. Your teammate gets the full transcript, the question, the citations the agent tried, and the visitor's context, so nobody has to repeat themselves. Operators can whisper to the agent mid-thread to steer a reply, or take over entirely. Every fix you save becomes new knowledge, so the same gap doesn't hit you twice.

Is my data safe — and who owns the conversations?

You own everything. Your knowledge and conversations are encrypted at rest and in transit, isolated per workspace, and never used to train shared models. Delete a source, a conversation, or the whole workspace at any time. Export your sources, transcripts, and config as JSON or CSV whenever you want. Data residency options are available on annual plans.

I'm already on another chatbot platform — is switching painful?

Usually an hour's work. Point Owlish at the same sources your existing bot was trained on and we handle the crawl and embeddings. Upload exported conversation logs as CSV and the agent learns your past answers too. If you'd rather have a migration partner on the line, I'll get on a call myself.

Ship a support team before Friday.

14-day free trial. Full refund within 30 days, no questions. Usage caps protect you from runaway AI bills.